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Refund & Return Policy


Onillexshop offers a 100% Worry-Free Quality Guarantee and True To Size Perfect Fit Guarantee on all purchases. If, for any reason during the first 60 days you are not happy with an item you received from Onillex, we will gladly accept returns and exchanges. Please be aware that returns and exchanges can only be processed for items that are in new condition.

Items that have been worn, stained, washed, smell of fragrances or have been otherwise used are not eligible for return or exchange. Our shirts are made of cotton and WILL shrink if not washed & dried on low heat; free exchanges are not available for damage caused by improper washing. Additionally, if you have purchased a limited time only design and wish to process an exchange we cannot guarantee the availability of other sizes for that item, however, we will exchange your item for another of equal or lesser value.

One free exchange is allowed per item for sizing issues. Exchanges for manufacturing defects or fulfillment errors are also covered for free.

Any order may be canceled prior to shipping for a full refund. Orders which shipped must be returned before a refund is issued.

To arrange a return or exchange please email us at service@onillex.com speak to our support team.

Please include your original packing slip or a note in your package indicating your return authorization number. If you are unable to use any of the above methods to setup your return or exchange please include instructions in your package as to how you would like us to handle your specific situation.